Tell us about your experience with Serra Chrysler Dodge Jeep RAM Lake Orion.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very friendly, informative and helpful, but not 'pushy'. They didn't have the vehicle we wanted so they found one in Ohio and picked it up for us.
Fast, easy, most of the work was done ahead of time remotely. Vinnie has excellent awareness and foresight. Great focus on customer needs. That's a rare trait for a salesman. I would promote him if he worked for me.
Service very professional and quick. Sales very professional, very helpful and great to work with.
They diagnosed the problem and repaired it within 24 hours. They also fixed all the recalls!
Very friendly and helped very quickly. The customer rep was very friendly and helped me immediately. Very knowledgeable.
Straight forward, communicative, no hassle A very clean environment, welcoming staff, and good communication about services being done, and ones possibly needed in the near future.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.