Ian and Tyler were very professional and easy to work with every step of the way. I must say ,everyone at Royal is very friendly and courteous. I would recommend anyone looking to purchase a new or pre-owned vehicle to stop by and check them out.

Ian Bates and Tyler Mundy were excellent to work with! I purchased a 2026 GMC Yukon XL, and they made the entire experience incredibly easy. I first contacted Ian by message, and within just a few hours everything was worked out. Both Ian and Tyler were responsive, professional, friendly, and very efficient. There was no back-and-forth or unnecessary hassle. When I arrived at Royal to pick up the Yukon XL, the vehicle was already waiting for me and completely ready. Everyone at the dealership was welcoming and treated me very well. I had contacted other dealerships in NYC and New York State before Royal, and the difference in customer service was huge. Ian and Tyler showed me how a dealership should treat a customer. Great team, great dealership, and a great buying experience. I would definitely work with Ian and Tyler again!

I just bought a 25 3500HD GMC Sierra from Royal Buick GMC and Justin Walker was my salesman. This dealership was a bit out of my way but I gave them a shot. After searching for several months for the exact truck I wanted, I finally found it at Royal. They were a no pressure type dealership and having a salesman like Justin was a wonderful thing. I dread dealerships and salesman, but they provided me with a beautiful truck at a fair price without any pressure. Justin Walker was awesome and always there to answer any email, text or call that was related to the truck. It's a nice dealership and clean, also extended hours. Everyone i encounted at Royal was terrific including Jessica and Arrianna. Justin made this transaction easy and simple. I definitely would recommend Justin, and Royal Buick GMC as a good possibility to search for your next vehicle.

I was pleased with the experience and helpfulness. It’s been 5 days since I got my vehicle and I am very pleased with it.

Kevin Rudolph made our first truck purchase from a dealership a breeze. The process was seamless, and we couldn’t be happier. We’re already looking forward to using our new truck for our upcoming camping season.

Tyler was a pleasure to work with:) She made the buying process very smooth and easy and she was very professional and certianly cares about her customers. Thanks to her, Rob and the whole team there. We will certainly be purchasing from them again in the future!