Friendly and helpful people working here! Bought the car and had a great overall experience

My wife and I just purchased a 2021 Atlas without ever setting foot in the dealership working exclusively with Ty. He was friendly, positive, easy to talk to, and quick to respond via phone call and text. We wanted the car before Christmas but it wasn’t possible, so Ty delivered the car to us to our house where we finished all the paperwork. He answered all of our questions. Best car buying experience!

Awesome and friendly service. Tylon and Mark were truly professional. Everything during the process was explained. Tylon was extremely attentive to my concerns. Pleasant experience

I initially had 5 stars and yes Ty curry is all around an upstanding sales guy who goes above and beyond. My current rating is for the financial department and service I received trying to buy the VW lease. I worked with Mark, I am still yet to receive registration and plates I put money down for a month ago. Had to drop off my vehicle and rent a car out of pocket for inspection, did not offer a loaner. During the credit application he put down the wrong salary, had to literally push for that to be changed. Then he “congratulated” me for the drop in interest rate because of the salary change. xxx?...I am extremely frustrated and upset. You take my money to offer a service and I have to chase for updates. First and last time I will ever do business here and will 100% not recommend.

Buying or leasing a car can be a dreadful process. More often than not, as soon as the negotiation starts, it feels like a high pressure deal where you’re inevitably getting screwed somewhere in the process. I’ve certainly experienced that, and feel as though I’m on high alert whenever walking into a dealership, expecting it to be a less than fun experience. Ty Curry and the entire crew at VW of Hartford however, were so much different than that, and I now have a new favorite dealership to turn to. I emailed an inquiry about a VW Alltrack on a Sunday when they were closed, and decided to risk it and drive from Brooklyn, NY to Hartford first thing Monday morning not knowing if the car I was looking for was still available. Ty responded to the email as soon as they opened and we spoke on the phone as well on my way up. He said he’d have the car ready for a test drive and even met outside to greet me upon my arrival. He was incredibly knowledgeable on the whole VW lineup, and jumped right in to show me a cool feature on the car I was driving that I knew nothing about. He could not have been a more genuinely nice person, and clearly had a real passion for his job. I knew the general price point I was looking at as well as the car I wanted to buy, which of course made the process pretty straight forward. Once we sat down, there was none of the BS that I’ve experienced at other dealerships, and the back and fourth with the sales manager was quick and easy. We made a deal I was really happy with, and drove back to pick up my car after detailing a few days later. I also received a courtesy call the next day from Ty to make sure everything was perfect. I drove from Brooklyn two solid hours to avoid dealing with another NY/NJ dealership, and I couldn’t be happier with that decision. With few exceptions, I’ve found that buying a car outside of the immediate NYC area is a smart move, and I’d absolutely do it again and would 100% recommend Ty Curry and VW of Hartford for your next car purchase.

Ty absolutely was one of the most courteous sales person I have ever met. He went above and beyond to ensure the entire process was smooth and to my liking. I truly feel like he cared about his customers; you won’t feel like another sale and he’s very knowledgeable and is ready and will to share. Learnt a lot. I appreciate the business this store does.