20 Adelyn Way
Union Gap, WA 98903
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I ve always been treated very well at this local Subaru in Union Gap, Wa. When I purchased my Forrester I paid for a clear coat that cost over $700.00. I was told it would last up to 10 years. I have had my vehicle for barely 3 years and the clear coat is peeling and looks terrible. Subaru won’t stand behind this service. I was shocked because they are usually very good. I paid hundreds of dollars for absolutely nothing. They want to charge me more to fix the peeling. This should be covered for free especially since is is far from the ten years I was told it would last. FYI , don’t get the clear coat to protect your vehicle because Subar does not stand behind their product.
We've always been treated well at Stewart Subaru. Here's an example of good service - Katie H had to make a new receipt after some adjustments were made. I usually get a coupon for a car wash - well there wasn't one, no big deal. A few days later a coupon for the free car wash came in the mail. Awesome!
Always friendly staff willing to work with the customers. Easy to make appointments for any work your vehicle may need. Complete their work in a timely manner.
Super star customer service! I plan on buying another Subaru in large part because of the great service center! Thank you to the service dept!
Katie in your service dept. is an outstanding employee. She is very professional and caring. She deserves a raise. Thank you Katie for being a great employee.
As always, we are treated with respect. Our questions are answered. We are made aware of what needs done and why. The staff are very competent, friendly, and courteous to us and, by our observation, to each other. It appears to be a good workplace environment.
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