Tell us about your experience with Elk Grove Dodge Chrysler Jeep Ram.
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sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
parts Dept.
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The Elk Grove dealership (service department) has been terrible since 2018. I’ve had several instances where the follow through has been subpar. On my recent visit, I informed the service provider (Big Red) that my bumper was not on correctly. There was no follow through to determine how that happened. I take great care of my vehicle and have never altered the bumper so when I noticed it not flush I let service know and they did nothing to resolve the issue. This is simply not a well-ran department and it’s been that way for a long time.
Service was quick and good. The agent was very friendly as well. No hassles at dealership
I really appreciate the seamless process of purchasing a vehicle from the dealership. Everyone was very respectful and there was not a lot of pressure. That made the purchasing process very pleasant.
It was a great experience and I received a great deal on my RAM 2500. The buying service was flawless and easy. Vettel is a great sales person and is not pushy at all. Really good buying experience overall
Very easy to work with and we closed the deal quickly. Eli was great to work with
Great customer service and thanks to Willam for helping me whenever I go there.. always very kind and helpful
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