6735 East Independence Boulevard
Charlotte, NC 28212
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
We contacted Joe Maus Mazda about a new 2021 Mazda CX-5 . We had Scott Bonack (BDC manager), and Mike Brooks from the sales team get right back to me. They both were awesome, friendly, and had everything ready for us to test drive a new Mazda when we arrived at the dealership. All they needed was a copy of my drivers license. Mike went with us on a test drive, explained all the features of the SUV, and made me feel comfortable knowing this was the car for us. The FAMILY atmosphere is incredible at this dealership. I never in 35 years of buying cars have had a better experience. The process from start to finish was a little over an hour not including the great test drive. Hannah Maus helped me with the financing end of the sale. She was awesome! She answered every question we had and was a pleasure to talk with. This dealership will have a lifelong customer in me. Great cars, great people, great service....what more could you ask for. Thank you! Lynn
I’ve bought 2 cars from here and both of them from George in the sales department. Both times everything was super easy and no BS, they gave me a great price from the start so we didn’t have to play games. Everyone at the dealership is very nice and very professional!
A fantastic experience at Joe Maus Mazda. I purchased a pre owned Mazda for less than 10k and they treated me like I bought a 60k vehicle. I’m very impressed with this dealership and am certain I’ll be back. Ludgi, Dalton and Jack were professional and made the purchase a pleasant experience. If you’re looking to purchase a new or used vehicle try Joe Maus, I’m glad I did.
This is my 4th Mazda from Independence Mazda. all 4 times my sales person was George. I have to say that I had a comfort level with Him. It was not like other car dealerships was you feel pressured. It was relaxes and He always worked hard to benefit me the customer. For those who are looking to buy a car I highly recommend George. As for the dealership it was a very comfortable setting and the coffee is great.
I just bought a 2nd Mazda from Mike Brooks. Best sales experience again with him! Walked in the door, and walked out an hour later! Such a pleasant experience working with Mike! He cares about his customers and even checked in with me a few days later to make sure I was happy with the new car!!
Contacted Independence Mazda about a used 2013 Mazda. Mike Brooks e-mailed me back with the Information And his personal phone number. He told me all about the car and we agreed on a price.We took the chance and drove the 100 miles. The used MX-5 was SHOWROOM condition, just like he said. I've had some BAD experiences with other dealers but this was not one of them, Thanks MIKE, we had a good day.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.