331 Rte 4
Parsippany, NJ 07652
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very satisfied with the sales and service departments with Paul Miller highly recommend this dealership
Just had a new windshield installed as usual Ralf and his crew did an excellent job as always, again great service great people!!
Excellent service Always a pleasure to work with everyone at the Paul Miller dealerships service department
My experience here was great. The service I received from Nelson (our sales person) and Patrick (finance) was impeccable. I've never had such a great experience while purchasing a vehicle before. I HAD to take the time out to say thanks again. Be sure to ask for Nelson if you are ever considering purchasing a car here.
Don't Buy here, just move on to a credible dealer. Misrepresented vehicle options, condition and replacement tires and brakes. " We are a Rolls Royce, Bentley Dealer we do things 100 % , yes 100% the wrong way...Walmart brand replacement tires, Napa Brake rotors and pads, on a $42k dollar 35 k miles Lexus...not to mention cracked windshield, damaged front bumper that was damaged in pictures, " No we repaired that" Nope they didn't... scratched sill plates in door steps, beat up floor mats a " Certified" vehicle sticker on windshield, certified ...what that we lied about it's condition?? Not done yet, I paid with a Bank check, 14 days later I'm still waiting for the title , which they had in the store, at least I was emailed a picture before I traveled five hours to buy it. I left without it, as " the office sends that out" well I guess not be cause 14 days later I don't have it and my Lexus is parked in my garage , can't drive it. All ready spent $1600 on repairs they should have done...GM Jim Caruso promised me a check for $1000 towards the repairs...guess what, it must be with the title that has never arrived, and he is not responding to multiple emails and calls. Rotten from the top to the bottom !! Don't SPEND $10 here , they don't care. I should have known with a Google rating of 3.8 but again ,I TRUSTED THEM !! Big mistake !!! Lies , Lies Lies
Exceptional Service. This is my 2nd Bentley & I keep going back to Bentely Parsippany becasue of their exceptional customer service. Their customer service, attention to detail & quality of work are always beyond my expectaions. I recently have been working with Ralph Oliveri at service and he is really one of the best. He really went above & beyond and truly provided me a great overall experience. I recommend everyone buy & serive their car at the dealership.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.