I had a great experience at this dealership from start to finish. The staff, specially Nick Keitel my sale agent was friendly, professional, and never made me feel pressured. They answered all my questions honestly. The buying process was smooth, transparent, and much faster than I expected. I really appreciated the excellent customer service and attention to detail. I would definitely recommend this dealership to anyone looking for a reliable and stress-free car buying experience.

Sales persons were informed, respectful and pleasant. I especially liked working with Flavio Fonseca, who was gracious and patient.

Purchased our first car at CitySide. Michael Fuller, Mark Lidano, and Eric Burd were excellent. We received all the necessary information that led us to purchase the car at CitySide. I negotiated the price with Michael through email and got the best deal out of all the Subaru dealerships in the Boston area. When we came to CitySide we met with Mark who had the correct quote and answered all of our additional questions, including some great recommendations for restaurants in the area (we are new to Cambridge). Mark even checked that everything was okay after we left the lot with the car (couple of days later). We met Eric (Bird) for financing and everything was ready before we came, which made the experience much simpler. Would highly recommend CitySide for your next Subaru purchase.

I had a wonderful experience working with Cityside Subaru to purchase a new Subaru Forester Hybrid. Ryan and Jean were both knowledgeable and friendly, making the purchasing process very easy, and Eric was a delight to work with finalizing the final documents. They also did not put any pressure on us, which was greatly appreciated. I would highly recommend anyone looking to purchase a new Subaru to use Cityside. And so long as we are in the area, we will be coming back for service and if we need another vehicle.

It is a nice environment. The staff are friendly. Our sale person, Flavio, was very professional and accommodating. Overall, it was a pleasant experience.

Excellent experience at CitySide. Mike was great and really helped me to get the car I wanted and make the experience great!