Saw the Escalade online and did it all over the phone. It was super easy. They even delivered it to my house. Never had to step foot in the dealership.

The sales Manager (Ty) made the purchase process very easy for me. He took care of all the small details that other dealers I have purchased from sometimes didn't. Communication was also great. I am very happy with my purchase experience.

Purchased a Cadillac Escalade from Wilson Cadillac early 2024 from stock and the transaction went smoothly, however, I ordered a new 2025 Escalade from Joey, a salesman there, and had a confirmed price upon ordering. When the car arrived Joey sent me pictures and said he'd send the paperwork. Much to my surprise, he then pulled a fast one and told me the price would be about 5% higher and that I would also need to take $2,700 in dealer add-ons I didn't order and didn't want. I spoke with Chris the General Manager and he said he wouldn't be held to anything Joey agreed to, even in writing, and that he had buyers at the higher price and I could take it or leave it. This was a total bait and switch to use my name to order a car that they then could go and sell for more than they agreed to sell it to. me for. Buyer beware. They are shady and dishonest. I will never again purchase a vehicle from Wilson Cadillac or recommend them.

Ordered a 2025 Escalade that showed up. Was sent pictures and videos. Was told all is well and told them I can send wire on Tuesday once my transfer from savings goes into checking. Received the news today that they can’t sell it to me unless I pay over MSRP or finance the full thing so they can make extra money on it because they are loose on the 24s they have in stock! But I’m sure they made PLENTY on the 21-24s in Covid! I would stay far away from this Greedy dealership! Just ruined my wife’s Xmas Gift she was super excited to get! Thanks Wilson you guys are awesome!

The dealership side of the experience was amazing! Ricky went above and beyond to help us get into a vehicle! The vehicle wasn't what we initially wanted or needed but due to the bank side and payment which isn't on the dealership we ended up in a vehicle we love at an affordable payment. Everyone in the dealership that we interacted with was amazing and didn't treat us poorly, unlike most dealerships once they find out your credit isn't perfect, they start to treat you like you are beneath them. Ricky and even the finance guy (forgive me I'm bad with names) were amazing! Will always recommend Wilson auto family and will be back in the future to buy again! What ever you are paying Ricky it isn't enough!

I have purchased many cars in my 60+ years and my experience with Samantha Ray and Colton was by far the best. Samantha made the purchase smooth and ensured my beautiful car was delivered straight to my door. Exceptional customer service.