He was extremely knowledgeable about the car and answered all of my questions with confidence and clarity. When I decided to purchase the vehicle, he was very accommodating—offering to hold the car until I returned from vacation and making the pick-up process smooth and convenient. Great service overall and an excellent salesperson. Highly recommend!

Excellent dealership! The sales department is exemplary and the service department beyond excellent ! Wonderful experience!

I have been doing business with this dealership for over 25 years and have always found their sales and service to be exceptional. I have leased over 8 cars from this dealership. My salesperson Charles Scrymgeour has done an outstanding job in getting me what I want. He listens well and always tries to meet my needs with my new car. He has been outstanding and is the reason I keep going bank to Mercedes Benz of Sudbury. He always has the answers to my questions.

Customer service always excellent, they’re very helpful and supportive to finding the solution for your car service.

The Service department is top notch! Manny was awesome, and what a great experience, never treated like this at Tesla :)

Seamless, Professional, and Enjoyable — A 5-Star Experience with Jonny and Naseem. From start to finish, my experience at Mercedes-Benz of Sudbury exceeded expectations — and that’s entirely thanks to Jonny Pham and Naseem. Jonny was phenomenal. He combined deep product knowledge with a calm, focused approach that made the process feel smooth and genuinely enjoyable. He wasn’t just selling a car — he was guiding a decision. His patience stood out, especially during the in-depth tech walkthrough, where he made sure every feature was clearly explained and tailored to my needs. I left the dealership feeling confident, excited, and fully supported. Naseem brought warmth and clarity to the final steps — walking me through the financials with transparency and care. There was no pressure, no fluff — just a sincere desire to make sure everything was right. This was easily one of the best car-buying experiences I’ve had. Jonny and Naseem are a dream team — smart, respectful, and genuinely good at what they do. I’d recommend them (and this dealership) without hesitation.