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Quick & efficient, respectful of my time without being pushy. Slight problem with my vehicle after the sale which was also handled promptly with the dealership going out of their way not to inconvenience me.
Saw the car and contacted the dealer I got an immediate response paperwork was quick and easy very professional and easy to work with made it a smooth process
Great selection, great staff, great vehicles, great price. Really that simple. Rick was wonderful to work with! Went out of his way to get the SUV we wanted at the price that was advertised. Couldn’t be happier.
During my recent car shopping at Frederick Chevrolet I received excellent customer service. Salesman Mike Briseno sold me exactly what I wanted and Finance manager Steven Gockley made sure I got exactly what I needed in the way of warranty and protection. I couldn't be happier with the whole experience! I highly recommend Frederick's whether you are looking for a brand new vehicle or a certified used one as they have a very nice selection to choose from.
All the stigmas of car dealers disappear when you deal with this place. I have never in all my life dealt with a more honest bunch of people. Being from NY and having to drive just over 3 hours one way I was hesitant. You never know if you’ll be wasting your time or if everything discussed via phone will be as such in person. To my delight it was better. These guys just make the car buying experience so easy. Extremely fair trade in offer more than competitive, very competitive pricing on their cars and customer service that was just flawless. If you are looking for a new or used car and want to deal with gentleman who are actually honest band upfront I’d absolutely recommend visiting this dealership! I’ll be back in a few weeks time to purchase another car for my wife as well. Matter of fact I don’t think I’ll ever go elsewhere again. Thank you guys for being incredible I couldn’t be happier!
Shane, Steve, and Derek were wonderful to work with. I personally don’t think I could have asked for a better car buying experience. I felt like family. The car was detailed, cleaned, and exactly as advertised. They were super nice, approachable, answered any questions I had, reasonable and fair, and just all around were really personable. I would absolutely recommend Frederick’s to anyone looking to buy a car. Couldn’t beat the price and the car is exactly what we were looking for.
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