A few weeks ago I was having trouble with a key fob to my Mazda CX5. I went to Orland Park Service and the problem was resolved by Ruben( I don't see his photo here I am not able to attached the review to him). He is always professional and courteous but I wanted to note that he went out of his way to help.

I bought my first SUV, Mazda CX5. The staff, especially Adam and John were amazing and everything went very smoothly. I received a box fresh baked cookies at my door as a gift from Eric Vates. It made my day! I also received lifetime car wash at their premises. Thank you Mazda of Orland Park!! Rabea

My job in finance includes evaluating how owners run their business, and I had a great experience at Mazda of Orland Park. Eric Vates knows how to close a deal with satisfaction - my trade-in and purchase was done in 10 minutes. Also great service from Tori, and Marta in Finance - they handled all the details including title, license etc. without me having to spend any time on it.

After years of recommendations from friends, I finally made my first Mazda purchase (Oct 2022) and it was a great experience! (I keep my new vehicle purchases for several years - typically 12-15 years!) Everyone at the dealership was professional and helpful. They all seemed to have my personal satisfaction as their top priority. I left with my new vehicle very satisfied. So far, the vehicle is great and love the ride!

I was referred here by a old coworker/family friend and had a great car buying experience. I emailed Eric regarding a car that they had in stock and he promptly responded to my email and gave me a great out the door price. Adam my sales person was quick to call and set up a day and time to come in. He kept in contact with me regarding the vehicle. When I came in Saturday 1/15 I was greeted automatically when I entered their dealership looks like a show room and the hospitality was great. Adam got us keys right away for a test drive and offered to let us go by ourselves, we asked for him to come as we weren’t familiar with the area and he asked what kind of test drive we wanted, short ride or a longer test drive. After returning the selling process was great, he was laid back, friendly, and answered all my questions. As we were new to Mazda he made sure to go over all the features, how to work everything before we left, he sat in the car with us to make sure we were comfortable with all the features. Marta the Finance Manager was awesome as well, nice, friendly, she went over everything as well and answered all questions and concerns. After my experience I understand why my friends have been coming here for years. I had great experiences with Eric, Adam, and Marta. Go White Sox!

We already determined what model, trim, and a prioritized list of colors in the car we were looking for. Called dealership and spoke to Adam, who eventually was our sales rep. I inquired about CX-5 inventory and found what we were looking for. Arriving at the dealership, we felt like we were in a 5-star resort lobby. Its' clean, open floor plan is very welcoming. Knowing the car buying process takes on average 2 1/2 to 3 hours, we knew this will be a pleasant environment to be in. Adam offered us to test drive the car without him. After returning we had a few more question. He is very knowledgeable and at no point did we feel pressure buy. Secretly, we were eyeing floor model which we ended up buying. After a few adjustments to the bill of sales we agreed to buy. Note: At the time of writing this review, Adam is not listed as a sales rep to rate, but we give him 5 stars Marta, who processed the paperwork is also great. She confirmed a few numbers and explained each part of the process (car title, license, etc.). The whole car buying experience when smooth. We recommend visiting this dealership and connecting with Adam and Marta. They are a great pleasure to work with and the dealership is a great place to be in. Pro tip: Make sure you know what car you exactly want (trim, color, etc.). Do an internet search "car bill of sales". It will help with negotiating. Good luck!!