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Great experience with Wade, he was patient ,expedience and professional we walked away with a new Santa Fe and we r very pleased with the experience recommended them highly !
I’m a car guy. Love my 2023 Santa Fe but one of the best parts of ownership is in dealing with their Service Department. Majer Elswick is the manager and a fantastic guy. I can’t imagine dealing with anyone else for service! This dealership just continues to impress. Smart, capable, knowledgeable people! Buy here!
After working with at least two dozen dealers within 300 miles of Charlotte to lease a new 2024 Ioniq 6, I had hands down the best experience at Carolina Hyundai. Lindsay, my sales agent, was communicative and highly professional--and most important in this business, a straight shooter! His manager, Shane, agreed to return my call, and proved to be the same way. I was impressed. The ONLY reason I have not yet done the lease is because their dealership is not set up to do a "one-pay lease". Since Hyundai Motor Finance has massively better lease "money factor" rates with this program, that was a deal-breaker for me. For a more straightforward deal, like a purchase, I would send a friend or relative to work with these guys any day, even if they were unsophisticated. They deserve their excellent reputation. I just hope they start supporting one-pay leases again! :)
We were walk in customers who weren't really prepared for buying a car that day. Larry Spates was extremely pleasant and helpful in explaining and guiding us through the purchase of our new Santa Cruz. Helped us understand all the features and get the right vehicle and financing we needed and were driving home in record time.
Great customer service would highly recommend, Jeremiah was our Sales person and was very knowledgeable about the vehicle we purchased
My sales rep, Larry Spates was great to work with. He helped me get exactly what I wanted when I ordered my Santa Cruz. This had to be one of the fastest easiest buying experiences that I've ever had at a dealership. Larry kept me informed while my truck was on order. When I picked it up, he explained the features and helped me with the setup and ensured me if I forgot something he'd show me again. I enjoyed working with him on this purchase and would recommend him to friends. This was an extremely low pressure, enjoyable purchase. Thanks, Larry!
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