Legacy Ford of Rosenberg

27225 Southwest Fwy

Rosenberg, TX 77471

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

They did an amazing job in guiding me to the perfect car. I also loved how they worked hard to satisfy my requests and ensured I left happy with my vehicle.

I wanted to take a moment to thank the staff at Legacy Ford for all their help yesterday through the buying process. Aaron - I really appreciated you taking the time to personally respond to my concerns, explain the pricing confusion, and work with me to find common ground. You handled the situation exactly how I would hope a manager would, and your professionalism played a major role in helping me feel comfortable moving forward with the purchase. Jacob - thank you for your patience throughout what turned into a long evening. At no point did I feel pressured, rushed, or pushed into a decision. You remained professional, helpful, and easy to work with from start to finish, and I genuinely appreciate the effort you put into earning my business. Daniel - I truly enjoyed our conversation and you made the finance portion one of the best experiences I've ever had at a dealership. I never felt pressured for any addon's and you clearly explained everything offered in a way that made perfect sense. Buying a vehicle is a major decision, and you all helped make the experience a positive one. I'm excited about the new truck and grateful that we were able to put a deal together. Thank you again for your time, professionalism, and commitment to customer service. It did not go unnoticed.

Found a great deal online on a 2025 Colorado work truck with less than 500miles. Price listed online was $30,400 so we reached out to make sure the deal wasn’t a mistake before driving three hours. Salesmen assured us the price listed online was correct and we could possibly get a better deal once in person. Drove up and the first red flag is they sit you out in the open in a food court style lobby and take your license to the back. Next they have the poor salesman walk back to the finance manager who decides it’s good business to jack up the price to $34,000. We just drove three hours so understandably we were not happy about the bait and switch. Finance manager spoke to us like we were too stupid to understand so we left. If you can’t sell a car for what you list it online be honest and post the actual price.

Literally the worse car buying experience that I have ever had. Wouldn’t recommend this dealership to anyone, they’re deceiving. They will run your credit for things you didn’t even ask for

The salespeople at this dealership are dishonest. They tell you anything to try to get you to go into the dealership. I insisted on getting the total out the door price in writing on the vehicle I was interested in. I am glad I did because they added $2800 of worthless "protection packages" to the cost of the vehicle. I was able to find the same exact vehicle at another dealership in Houston who was willing to negotiate on price and who added ZERO dealer add-ons. I saved $4500 by NOT buying from Legacy Ford. Do yourself a favor and don't waste your time with this dealership.

The salespeople are exactly why I bought my last truck from carvana, so you don't have to deal with liars.