What Others Say
​"I had a fantastic experience at Fremont Mazda today. I came in with a tricky oil light issue on my 2018 Mazda 6 and was worried about a $300 diagnostic fee. The service manager, Daniela, was incredible—she personally took a few minutes to look at my car and performed a manual reset that solved the problem on the spot. Her honesty and willingness to help saved me hundreds of dollars. Highly recommend this service department for their integrity and expertise!"
I purchased a new vehicle just before the New Year, and was promised accessories that were not immediately available. My sales person assured me that they would arrive within 2 weeks, and would have the service department conact me when they arrive. Fast-forward 2.5 weeks, two texts to the salesman and no update, I called the dealership, and was informed that the order was never relayed to the parts department. I was pretty disappointed, but the service/ parts associate, Devote stepped up and made it right. With speed and efficiency, he had those parts ready, and I had an appointment for installation that weekend, with the help of Lex! People like Devote are the ones who make the difference. I'll be coming back to purchase my wife's car at Fremont Mazda, and when I do, I hope my sales rep is Devote!
I bought a CX-5 from this dealership. Test drive was alone and the car was great. Salesman knew all the features and explained and showed them all. He was very informative about options and the loan options. I went looking at other dealerships, then came back and he still was prompt in helping me and let me look at the car again.
After I agreed to the purchase, I went to the parts department to buy the weather proof matts and asked the guy to have the people who were detailing the car to install them. He rudely refused, not just politely declined. When I returned to the closing agent, he noticed I was upset. When I expressed what had occurred, he ensured the employee was reprimanded and the matts were installed. It isn't like it is that much work anyway! I have not seen that employee there since. At least the sales staff is courteous, prompt, and responsive!
I knew what I was getting into with buying from Mazda since this was my second car. I wasn't talked into anything or pressured. We negotiated out the door price, which was MSRP + the service package and gap insurance. At the time of purchase, which was right after the pandemic during the chip shortage, this was an acceptable price.
A few weeks after the CX-5 sale, one of the tow point covers went missing. After contacting the salesman that helped us, this dealership replaced it without question free of charge, which is very nice of them.
We just purchased a brand new car for my daughter at Mazda Dealer in Newark. Let me tell you Hamid was outstanding sales person. I'd glady recommend anyone to meet this great person.
I a great experience at the Fremont Mazda. My first visit was over a year ago when I begun my car search and was curious about Mazda. I spent a couple of hours with AJ (sales person), test driving different models and looking at pricing. At the end of the day I did not purchase a vehicle. AJ was very helpful, honest, and did not push me to make a decision that day.
Recently, I decided it was time to finally purchase a new vehicle. After researching for a couple of years and through my car shopping experiences, I was determined to return back to AJ. (Luckily I had his phone number saved!) I made an appointment, showed up to test drive again, and made a car purchase within a few hours.
Again, AJ was extremely helpful and was very honest and upfront about car pricing. He made my car shopping experience very enjoyable (which is unusual in my opinion). I would highly recommend for anyone looking for a new/used vehicle to check out Fremont Mazda. Please ask for AJ, you will not regret it!
Hey, this dealership is super awesome. People are very friendly and easy to work with. I compared the prices with others and got the lowest price for my new Mazda CX5. Super happy !!