No problems very friendly and informative good experience Would not hesitate to go back for service or sales

From buying my Trax to serving it I am more than than pleased Excellent experience

I went for service last year July 2025. I was told a part was needed but it was on back order. I called a few times the next months without any luck on the status. I decided to go in person in January 2026 and Don helped me. He looked and apparently my part was received at some point but it wasn’t in the shelf. He immediately ordered the part again for me, now it wasn’t until the end of March that I heard back. It was a ridiculous amount of time waiting for a part, but once they booked me to repair my vehicle Don made sure I was taken care of. Now I am relieved and happy.

I would recommend Terryville Chevy. I mainly bought from them as they were local and the salesperson was honest and listened to what I had to say. I was so close to calling off the deal I made with Nick to buy my jeep as I was trapped for 30 minutes discussing with the sales manager how I did not want the extended warranty offered and each time he replied the engine or transmission will need major repair work within a year. I kept saying I was not interested and he would not let me go until I surrendered and accept the warranty -I survived and did not take the warranty - made the whole experience very unpleasent and I would have abandoned the sale if it weren;t for the fact this dealership had the exact vehicle I wanted. Also - I disliked that someone along the process scheduled a service appointment 6 months after I bought the vehice - who gave them the right to do that without letting me know, Service was great to deal with when I called to cancel. Also after I picked up the vehicle I had some questions about the vehicle and the service dept was more than willing to help me out - plus another salesman helped me out with other questions. In the end I would recomment Terryville Chevy - except they need to stop the hard sell on the extended warranty as it will drive away customers are on the edge of buying the vehicle. Myself I may not be back for my next vehicle to buy to to the bad experience I had with the hard sell warrenty.

It was a pleasure working with everyone involved very happy with the new truck Thanks

Nicholas D was quick, professional, and extremely helpful with my 2020 Chevrolet Tahoe purchase. He made the entire process smooth, stress-free, and easy to understand from start to finish. Management was also very kind and helpful, making sure everything went seamlessly, and the service technicians were knowledgeable and took the time to answer all of my questions. Overall, it was a great experience with a friendly and professional team. I highly recommend working with Nicholas D and the staff at Terryville Chevrolet!