I was extremely tired and emotional the day I purchased the car. I felt pushed into a purchase I was unsure of. The vehicle was a certified Pre-owned car. I was pushed quickly through paper work and not given time to read everything and had papers laid over top of papers so I could not see what I was signing, and pulled quickly away from me and told I would get copies at the end. The car I was told by Audrey had not been cleaned but while I was signing papers she would take care of that. Well the car was filthy!!! The floor mats were stained and filthy and very cheap looking and coming apart. The cameras stopped working on the car as soon as I got home. Then the key fab message popped up in the car for low battery, which are all things on the certified pre-owned checklist that should have been replaced and cleaned and thoroughly went over. I don't feel confident that the car went through the full proper INSPECTION EVEN THOUGH THEY CHECKED ALL THOSE THINGS OFF ON MY CHECKLIST THAT IT WAS COMPLETED WHEN CLEARLY IT WAS NOT DONE!! So then how do I know it was properly done at all because I can't trust the information filled out on the checklist because they checked off things that were not done, but check it off as done anyway! So now my car still needs to be fixed, which they did order the part for thanks to TJ, Jake, and Louis, but it also needs a thorough deep detailing inside and outside which I am told should might be done when I drop the car off to get the cameras parts fixed. I even tried to reach out to the GM of Bosak Nissan in Chesterton to talk about the problems I was having and I left a message on his voicemail I was never called back. When I mean filthy I mean foot prints and animal hair everywhere and sticky stuff on my light switch and door handle and many other gross things you would not appreciate putting your hands on while driving! I also had a problem with my car being left at the dealership until I could get someone to drop me off to pick it up due to I work midnights and am in the middle of a family emergency as my great uncle was in the hospital and now in hospice in Illinois and I needed to be with my family and had family coming in from out of town that I needed to be with. This is why I did not want to take the new vehicle home that day plus with Audrey saying that the vehicle had not been cleaned I wanted it to be properly cleaned but she would not take NO for an answer! But then was getting pushy in the voicemail she sent me about picking it up. Which I begged and had to pay someone to drop me off to get my old car as it still had all my sentimental things like things from my husband that had been killed in a motorcycle accident that i keep close to me for comfort in it and I was terrified that she would have it towed away with all my important cherished items!!! I would not recommend anyone ever have to go through such an experience ever and am still really upset and sad with how I was treated.

This experience is from one year ago. I wanted to purchase a vehicle, but the salesman would not let me purchase it without also purchasing the extended warranty, paint and fabric protection, and security etching. When I pointed out to him that the vehicle had already been etched, he said it needed to be done again. He wanted me to purchase the insurance policy that goes with the etching. The vehicle had been in their lot for 4 months already. He would not sell me the vehicle unless I purchased all three warranties. One week later I purchased the same vehicle elsewhere for an even better price and without any warranties. Bosak has lost my business forever.

Cameron kajer called me on June 4 and asked me about buying my 2005 Chevy Malibu, he said that he was willing to pay me top dollar. I asked him to give me a estimate of what he mean by top dollar, he put me on hold to ask his manager or whoever and came back to the phone and said the estimate was from $1000 to $2000. I informed him that I didn’t want to trade or buy a new vehicle, I was only trying to sell. Well I went In today to sell my car and they only offer me $500. It was very unprofessional how they lured me in and low balled me. After I told him and a female name hayden that I was only selling. I asked her how long was this procedure going to take and she said 1 to 2 hours for them to look at the car. Well they only looked at the mileage, vin, and license plate, never checked it out. Wasted my time and gas going out there, when I clearly told Cameron I was not buying or trading. Mind you, he even asked for mileage over the phone when he gave me an estimate. Will never do business with them and I advice to people to be warned if they call to try to buy a car from you.

I bought a 2022 Nissan Sentre. I highly recommend Bosak Nissan. It took time to agree on a price with them. Nick Bosak was awesome!! I love my new car & I got a fantastic deal!! Thank you everyone that helped me close my deal!!

Returning customer, sales staff was great. Once the sale was complete, the desire to take care of the customer dropped considerably. Within a few days of my purchase i noticed a decent oil leak from my vehicle. Took a few days to get it back in there due to work and snow storms. When they inspected the vehicle, it was confirmed my rear main seal needed replaced and wanted me to pay $1050. I was told it's an "as is" sale and "this happens sometimes when buying a used vehicle." I understand to a certain point but this leak didnt just happen the day i drove off the lot. Willingness to accommodate or work with the customer seems to be a constant struggle. As for now I will not be returning for another purchase and will continue to warn others about the treatment i received from this location.

June 2020 visited this dealership (Bosak Nissan) and found it very clean and staff very friendly, but it does not close the deal for me. Buyer beware of the fact they don't provide loaners and not too sure they provide shuttle service either. If your vehicle breaks down and need a tow to dealership is at your cost. I contacted 3 other local Nissan Dealers and all would provide loaners or shuttle rides and free towing. During the negotiations I seen 2 unusual charges totaling $1224. This was to cover dealership's insurance and destination fee. Again, the 3 local dealers never heard of such charges for insurance and destination. The finale was the low trade in value offered on my vehicle. My vehicle had 1800 miles and 3.6 years full warranty left and vehicle was better then new looking condition. I would not recommend this dealership due to no loaner or towing and low balling trade-in values. I will say the sales manager had claimed error was made on vehicles advertised price and agreed to allow me the weekend to decided. After the weekend price would be increased $3890. This is either a positive offer or was it a sells tactic. I will not buy due to $1500 too low on trade-in, no free loaners during warranty period repairs and having to pay for the dealerships ins. and msrp stated delivery charge.