4113 Plainville Road
Cincinnati, OH 45227
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Not good. Bought two cars from them. The first time when I went to pick up the car it wasnt ready. Dirty, no gas. They just gave it to me that way. Second time they didnt have the car ready (after 3 days notice). I wound up going elsewhere. Service not much better. First car had to bring back 5 times for same check engine light. Never did fix it. Second car was in for a 12 month service. They failed to secure the oil pan drain plug and a quart and a half of oil leaked onto my brand new driveway when I got home. I expect that from Jiffy Lube. Not here.
A huge shout out to Sales Consultant Aziz Aripov and to Volvo of the Villages. I recently had the easiest, most pleasant car buying experience in my 64 years of buying cars. All of my calls were answered promptly, and my questions answered satisfactorily. Aziz was patient in dealing with myself and my wife and we were both very pleased with him. The paper work was ready when we arrived to close and the whole process took only a few minutes. The car (used) was delivered in perfect condition and Aziz even had two bottles of cold water in the cup holders! We are very pleased and will certainly return for service and for our next car buying experience. Thanks Aziz!
A smooth experience from the beginning through delivery. Kenny Cunningham was very knowledgeable. AJ made financing simple and understandable. The S60 R Design is awesome.
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