Fast quick service, no problems with quality of service. service and the appointment was easy to make and the service was fast and courteous.

That salesman right to me in Payson tried to work it out with head boss there he wouldn't return my calls so I finally stopped in there for guys that worked there came up and told me that I had to leave the premises and wasn't allowed to be there because I wanted them to make it right and I called corporate no one calls me there he lied about the vehicle they pawned it up on me there was no Jack like he said the four wheel drive doesn't work like he said I had and I made the appointment to switch the date the next day to have them do the work they promised I guess he didn't tell them why to be there the whole staff there could have me and my dog like crap instead of saying something they assumed for what he said and when I asked Wilson about it he told me that everybody lies and stuff to get make a salad or do this and that's the human race now and for me to survive I need to get used to it I made so many attempts to talk to Tom the big boss there he won't return my call and that's when they made me leave there been trying to deal with the main office the corporate and Moe keeps saying that part of the getting done in touch with me you never calls to leave me no message or nothing I'm going to make one more time cuz I'm not going to let it go I'm not like everybody and I'm not going to get used to being screwed over like that I want it made it right and he doesn't I would not recommend to buy a car from Chapman at all they are not a man of their word and if this attempt doesn't work and they don't call me I'm contacting the news station and a lawyer because I'm not going to let it go I had a flat four wheel drive doesn't work I got stuck in snow sand everywhere and now the front wheel I tried to get a temp tag on it to get back if they didn't send me the title and my vehicle said they've already gotten the maximum of the temp tags basically it wouldn't pass Arizona emissions I swear to myself I was not leaving until it was made right no matter what I have to do I will print out there to people they get away with that that's why the world is the way it is cuz people get screwed over and they let them get away with it no when he looked in my face and told me that that's the way it is get used to it and when they did work that Friday when it was supposed to be Thursday but Wilson said I could bring it in Friday cuz I called to change it I guess he didn't tell them the guy came back out they didn't do the work came out handing me the keys and told me next time just don't show up the next day when you have an appointment they didn't ask me they assume because of what he said that is of course dealership Chapman there is I should have stuck with Ford but Wilson told me Ford writes bad checks and stuff when they buy your car they put down other dealerships and stuff 10 minutes not a good place to shop at

First issue they sell vehicles with major issues. We got a Chevy Malibu the tires rub constantly so we bring it back. They hold it 2 days but we get it back still with the same issue. THEN they charge you EXTRA for paying early who does this?? You're getting your money early and you are charging for it. There has been nothing good to come from this auto shop buy your cars elsewhere.

I bought a used Dodge Journey from Chapman payson store, vehicle had a few issues, the dealership choose to fix one of them, but not all of them, I emailed the sales person to express my concerns and he said he would have Bill call me. Bill emailed me on Thursday 4/13/17 and asked me the best time to call me, I immediately email back and said anytime at my cell number. I emailed Bill a week later to ask why I hadn't heard from him yet and still have heard a thing! Joe