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I had an outstanding experience at Little Silver Mercedes. Zach made the entire process effortless and enjoyable from the moment I walked in. The pre‑owned car I purchased looked brand new, had a spotless CarFax, and even came with an extended warranty. Zach knew every feature inside and out and guided me through everything with confidence and care. I would absolutely recommend Zach for anyone shopping for a new or pre‑owned Mercedes.
Joe Vera and Eric Feldman were extremely professional throughout the process. They were eager make a deal, and even more focused on building a relationship. I will definitely be making a return trip for the next one!
Randi was terrific very helpful and was good with all the info regarding my vehicle
My family has been purchasing cars and all services from this location, which just changed ownership, for many years. I purchased a CPO car in March (6 months ago). There was an issue that was brought up this weekend during regular service that, in my opinion, raised concerns with the CPO. I am extremely impressed with how quickly the issue was resolved once I raised the concern. Tucker was immediately responsive and resolved my issue- as well as discussed potential impacts for the future and how we would handle them. I know a lot of families were concerned with the change of ownership but they won my family over with their responsiveness in this situation.
Service experience outstanding from booking the appointment to actual service lead by service rep Dan
Great service dept. Fast efficient prompt service Service manager steve Jung was great help thank you
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