2016 Commercial Ave.
Anson, TX 79501
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Excellent service. Quick in and out. What I expect from my service and dealer. Friendly and knowledgeable service department. Shout out to April and Jim for taking care of me. Dennis
Very personal and friendly staff. Took care of my service needs. Very helpful on explaining all the specifics. Awesome!
While traveling through Anson, I stopped at local Ford dealership (Lawrence Hall) because my 2023 F150 Tremor had been experiencing major warning alerts with all bells and whistles going off. I had no scheduled appointment but service department assigned a mechanic to check out my problem. His name is Jim Tyler and he is truly sincere in his customer satisfaction. He quickly diagnosed the potential problem and although the past computer data can only go back six months or so, I explained to him that I had experienced similar malfunctions before. The dealership kept my vehicle overnight to make sure problem was resolved. Not only did the mechanic (Jim) but the entire service department perform this check and repair, get this, at no charge, since warranty had expired in January 2026. When has anyone ever experienced this? Guess where my next vehicle will be purchased, although I live in Colorado. And this dealership offers some of the best prices on new vehicles, and service must be legendary, since visiting with customers in waiting area had bypassed dealership in Abilene to bring their vehicle extra distance to get service in Anson. Thanks for making a problem an actual enjoyable experience. Wish I could give you more than 5 stars.
Did requested service on time. For a more complex warranty issue, the technician came out and explained he was up channeling the issue that might require ordering parts. Good communication.
Great service and very friendly. Vehicle is always perfect. No price gouging or hidden charges. The title work is very quick and well prepared. Again the best!!!!
Verry polite with no pressure, they did not hover over me they left me to explore the vehicle and were available for the questions i had.
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