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4th car from here. Go see Eric Hansen! Respectful and kind! They're the best
Have used Bob Allen service department many times and have always received excellent guidance and outcomes on worked performed. They added Apple Car Play to 2016 F150 and tonneau cover. Very pleased with work and would recommend.
Very pleasant people to work with, and never did feel pressured into buying a vehicle, never had to wait much on a sales rep or any person of interest
Truck I bought so far seems like a good truck. If your looking to negotiate on price this isn't the place. They wouldn't budge a dollar. Make sure you double check your warranty information on used vehicles. I believe they told me the warranty was for 3 months or 4k miles. Had a tire pressure sensor go out and it's not covered. I guess the warranty only covers the engine and transmission. So somewhere during our communication I guess there was some breakdown on what the warranty actually covered. I feel like the warranty information could've been represented better. I was under the impression there was more coverage. This was not the case.
Eric was very knowledgeable and helpful throughout the whole process. I would highly recommend Bob Allen Ford to others!
Overall the experience was fine. There were a few hiccups along the way. Both my significant other and I both ordered vehicle and made sure to utilize the X-Plan pricing. We both intended to buy two vehicles but my order was held over and switched from a 2023 to a 2024 and the rollover was not the vehicle I ordered. I ended up buy my significant other's truck but was told we never gave X-Plan for hers. I am still happy with the overall experience despite the few issues we ran in to.
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