Great experience on my order and delivery of my new truck. Hagen was honest and did everything they said they would do. Phil was very helpful, and never pushy.

Placed my order and the dealer kept me up to date on the build and delivery dates as well as when the vehicle was actually received by the dealer. I then arranged financing and completed delivery with ease.

Great customer service from Phil and the rest of the staff. Easy to do business with.

Im ok for now it did take them 3 times to do my glass coat on my car. so i hope that trend does not continue..

Great service and friendly helpful staff! Brian Goss goes above and beyond to make sure you are a satisfied & happy customer. Thank you Hagen Ford!

I would definitely not return to Hagen Ford. We found a Grand Caravan that we liked online and we also found another one that was just down the street at another dealership. The second one was out for the weekend so we decided that we were not able to wait. We had driven quite a ways to get one so we were going to go with the one at Hagen. That's where things go to the unbelievable side in my opinion. I worked in the business many years ago at a place that I don't find all that reputable anymore in my opinion. However, what comes next is something that the place that I worked at wouldn't have even done. So the Dodge Grand Caravan is pretty well known for the Stow-N-Go feature of the back seats. Before 100% committing to this vehicle (we told the salesman we were going to buy it, but we wanted to check all the features closely before signing paperwork and taking it home) we discovered that one of the second row seats doesn't "Stow-N-Go" properly. The strap that you pull to make the seat pop forward doesn't work. He said they could probably knock $100 off the price (of this $14,000+ vehicle) for us. We said we'd much rather they just fix this issue for us...it's a 2017 vehicle and one of the key selling points doesn't work properly. He said no...he said that the sales manager wants to just sell it like it is and they aren't willing to fix it. I can't believe that a dealership would do this. In this day and age of social media and review sites (like this great one here), it seems like they wouldn't want to put it out in the world that they'd rather sell a car that has something wrong with it than make it right. If they'll do this with this 2017 Grand Caravan, I'm sure they'd do it with anything. If we hadn't found out about the problem, they would have happily sold it without informing us. I will not be back, and I'd suggest you find somewhere else to buy a vehicle in this day and age that finding the car that you want is pretty easy to do.