Tell us about your experience with Lenoir City Ford, Inc..
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Pete Clay made my experience (buying an electric vehicle) comfortable, relaxed, peaceful, as quick and easy as possible, and just a pleasure from start to finish. As an out of state buyer, I was contacted by Mr Clay the day before my trip to TN. He applied NO pressure at all; he was genuinely interested in my priorities, he listened well, remembered my goal/priority, and honored it the next day. Because I served many years in the US military, I was fortunate to connect with Mr Clay since one of his sons is also a combat veteran. The General Sales Manager, Charlie, is also a combat veteran and true American hero. He served as a Navy Seal in the Vietnam War, and was a POW. If Charlie ran for President I would vote for him! The Finance Mgr, Daniel, is nothing short of a genius with a sky high IQ in Automotive Warranty options! I am grateful for Ford offering 0% financing for the truck I bought. And the peace of mind that comes with an extended warranty is worth the cost to me, especially since I have been driving over 50 years. I cannot say enough positive things about Pete Clay, Charlie A-M, and Daniel. They treated me like family from my first phone call with Pete. Strongly recommend this trio if you’re looking for a vehicle, and willing to travel to Lenoir City, TN.
The salesman Dennis Jenkins was very patient kind and professional helping me to make the correct decision I love my new car from Ford. The warranty department the manager everyone there was very professional I will buy there again great car buying experience!
I have always been able to deal with them. They make you feel like you're always welcome.
Juan was easy to work with, honest, friendly helpful and made the process stress free.
The sales team (Samantha, Dagean and Andrea) was fantastic in turning a bad car situation into a “win win” for all. Can’t thank them enough for getting us in a new car quickly during the holiday rush.
I was very pleased with the entire experience. Chuck was a great salesperson and I would recommend him to anyone.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.