Judy is the service manager. She is very friendly and professional. We came in today due to a recall on our Bronco Sport. Judy also let us schedule an appointment for January 2026 for annual servicing. We will definitely continue to use Lenoir City Ford.

Judy in service was great!! She worked hard to get things done on time and fulfilled a promise that was made to me by another employee.

Everyone was great and very friendly. Highly recommend this dealership over others in the area.

Everything was great and informative. The gentleman was very helpful,went over the truck with me. The truck was detailed and looked great. Thanks.

Everyone did a great job and I got the truck I wanted I am very happy

I was in the market for a Mach E. Lenoir City was the only dealer within a 100 miles that had the model I was looking for. I completed an online form after hours and had a response back from a human in about an hour! They provided a video walkabout of the car I was interested in, and even completed some work the next day on the proposed purchase before I arrived (software update). When I arrived the car was front and center and my salesperson waiting to answer my questions and take it out for a drive. The salesperson was knowledgeable in the car and was able to easily talk me through the specifics. The car had one flaw in a rear seat door panel that the dealership immediately called in an upholstery guy to fix on the spot. Impressive. I decided to purchase. The sales manager is a really great guy who has served our country in the armed forces. Thank you. The price was below market value, so the trade value wasn’t great, but they worked with me. The finance guy made a valiant run at me with the extended warranty, but I declined. I drove off the lot a couple hours later. All in all, a great experience for Mach E shopper in southeast/east Tennessee. Good prices, low pressure. Recommended. Talk to Phillip!