Took my MKZ in for service and asked the service writer if the part I needed was covered under my extended warranty. He told me I could call them just as well as he could, wrote down their phone number and handed it to me. He acted annoyed that I would even ask such a question. Needless to say I will pay the extra $100.00 for the off sight service at another dealer. My family and I have bought several vehicles from Northside Ford and that will end today!!!

Dont stand behind there word bought a F350 that broke down 70 miles after leaving dealer. Multiple issuses very unsafe. Said they would assist then backed out after there was a 10k repair bill. After some research looks like the truck came from a salvage auction. They claim the truck was looked over before leaving the lot.No way it was. Documented the poor unsafe condition the truck was in by the repairing dealer. Repairing dealer reported wheel could of fallen off brakes were burnt truck could of cought fire wiring cables not fastened down missing brackets Dont buy from this dealer

The experience at this dealership was the best I have ever had! Great service and no pressure and very easy to work with!!! I would highly recommend this dealership.

i have bought numerous vehicles here and will continue to do so.everyone is very nice and helpful.they are extremely easy to work with and never pressure you.if they don't have what you want the can get it.maintainance dept very good.i recommend this dealer to anyone who wants to be treated like a valued customer and not like an anonymous person to be pushed into a car and out the door.