Exceptional service, outstanding support, and meticulous attention to detail—truly a flawless and professional experience.

Jeremy Bongle was professional and courteous, he explained the process of handling my issue & went above and beyond to deliver an A+ experience!

Complete satisfaction aren’t even enough to describe how I feel leaving Germain BMW in North Naples. Christine Barta is my new service adviser and not only does she greet you with a smile every time I see her, she was respectable and honest every time I spoke with her. We all know the stereotype of car dealerships but she broke that instantly when discussing my car and the fixes it needed. I appreciate her thoroughness in making sure my car was complete and ready for pickup. I would highly recommend her to anyone needing care for their BMW. She is the ultimate dealer advisor for my ultimate driving machine. Thank you!!

Rhoel Gray, my representative, was very helpful and responsive. I would be very happy to work with him again. Dealership was under construction, so not the normal situation, but otherwise all good.

Dealership was clean and everyone was nice especially my service advisor Christine barta. Vehicle was taken on time and washed afterwards

Cory Hespeler assisted me with an urgent need and I was able to take my X5 in immediately. I know I can always count on Cory.