Worked with the rep Alyssa to get a new CX-5. She was great to work with and very responsive. I also appreciated the manager Hani's welcoming personality. Finance was....finance. Every car buying experience I've done, the finance guys seem to always follow the same script. If you are familiar with that, you should know exactly what to expect. I would definitely recommend this dealership.

I recently bought a car from Mazda with the help of Alyssa, and I had a great experience from start to finish. Everyone on the team was super helpful, and even when a couple of issues came up, they made sure everything was taken care of quickly and professionally. Alyssa was fantastic—personable, attentive, and genuinely great to work with. I would definitely recommend her to anyone looking for a new car!

The overall experience was quite pleasant. The saleswoman Alyssa was helpful and made sure we had our questions answered. She was persistent, but in pleasant and good cadence. There was a communication issue on the financing terms, but I don’t blame anyone. We could have done better and they could have done better, but overall not a real concern. The sales manager made sure to personally apologize and made it right. If someone were to ask me if I would recommend Mazda Racine, I would not hesitate to say yes. Everyone including the finance guy was very pleasant to deal with. Very pleased.

All employees very nice and helpful. Transaction was a positive experience. Only hiccup was I felt I should have received more for my trade-in. After spending $1,300.00 for bodywork and having the rear bumper straightened, plus another $100.00 for required parts, the $1,000.00 I received for my trade-in was a wash and then some.

We recently purchased our second vehicle from Boucher Mazda. We have been very pleased with the Sales and Service Departments. LT was our sales pro this time around. He is a very personable guy, knows his products, is professional and courteous. The finance guys were also good to work with. At no time did we feel pressured or bullied.

WOMEN BEWARE! Do NOT buy a car from this dealership! I went to Mazda racine on November 22nd to test drive a Mazda3. After the test drive the sales rep (LT) showed me the price of the car with an added on $4,000 warranty that was completely unnecessary. The Mazda was priced as $26,425 online but when he showed me the price it was over $30,000!!! Talk about preying on a women!!! He never gave me a complete price break down for the car. He then test drove my Kia because I was planning on trading it in. After the test drive he offered me $750 for a 2014 Kia rio. He then proceeded to keep my keys in his pocket for the next 2 hours. I’ve never had a sales rep do this and I know it was a nasty sales tactic. When I told him I was not set on purchasing a car that day and that it cost more than I was willing to pay he brought in his overly persistent manager Scott. Scott made me very uncomfortable and continued to try and push me into buying the car the same day despite me saying several times I was not ready to make a purchase. On our way out the door the manager told me that LT our sales rep would be calling me the next day but the next day the manager called. This is the worst car dealership I’ve ever been to and I’ll never go back and no I did not buy a car. This dealership preys on those that are desperate for a vehicle and they are hoping you don’t know any better. If i could rate them 0 stars I would.