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Classic Ford Service Department are awesome and Ian took care of the any concerns I had when I brought in my F-150. Very reliable service and kept my truck up at peak level. Highly recommend them and they have a Ford customer for life.
This was a very low pressure buying experience. My wife and I felt very comfortable and welcome.
I had an outstanding experience leasing my Ford Bronco, thanks to Luke Turben. Luke was professional, knowledgeable, and genuinely easy to work with from start to finish. He knew the Bronco lineup inside and out, answered every question clearly, and made the entire process smooth and pressure-free. Communication was excellent, everything happened exactly as promised, and there were no surprises. This was one of the best car-buying experiences I’ve had. If you’re looking for a Ford—especially a Bronco—I highly recommend asking for Luke Turben. Five stars without hesitation.
I traveled all the way from West Tennessee to Ohio for a rare Scion iQ with low miles, and it was absolutely worth it. From the start, Kevin helped me get everything organized since I was buying from out of state and was a first-time car buyer. He made sure I understood the process and got things moving smoothly. But the person who truly made this experience incredible was Abby. She called me with updates every step of the way and had such a sweet, comforting personality that instantly put me at ease. As a first-time buyer, the whole thing felt scary at first, but Abby made it simple, stress-free, and honestly exciting. I felt like I could genuinely confide in her, and she always took the time to explain things clearly. Thanks to her, I was able to get the car I’ve been dreaming of. I’m so grateful for her kindness and guidance. If you’re buying a car here, ask for Abby—she really makes magic happen.
So far my experience has been good. I am looking forward to meeting them in person, they have answered all my questions, and they didn't pad the price with needless dealer fees that other places wanted to charge. I hope they are true to their word, and the car I picked out has no issues, and all is as well with this car as my last one.
DANNY made my experience here great!!! My car was going to be in the shop for a few days and I needed a temporary vehicle. All of Ford's happened to be out, so Danny spent a good 20+ minutes on the phone calling all around trying to find me a vehicle I could drive for a few days at a good price. He went absolutely above and beyond. In the end, Ford got one of their own returned and I got to drive it for free. Also, I see another comment here from someone upset that Ford didn't fill their tires with air. All you have to do is ask. I did, and they took care of all of that free of charge for me. They also did very nice cleaning and detailing that I didn't even ask for (and of course was not charged for). I won't go anywhere else for my car maintenance.
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