Upon our initial contact with the dealership, my wife and I were fortunate enough to have Jerry Silva as our salesperson. From the very first discussion, Jerry put us at ease, making the entire process smooth and stress-free. His patience, easy-going nature, and professionalism were evident throughout the journey that eventually led to our purchase. Throughout our interactions, Jerry listened attentively to our needs and preferences. We changed our vehicle choice a couple of times, yet it didn't seem to phase Jerry at all. He remained composed, accommodating, and sincerely interested in ensuring we found the perfect vehicle. In conclusion, our experience at the dealership was remarkable, thanks to Jerry Silva. His exceptional service, unwavering dedication, and genuine care made our vehicle purchase a memorable and enjoyable experience. Jerry embodies the qualities of an outstanding salesperson, and we are grateful for his assistance. If you want a hassle-free, supportive, and positive car-buying experience, Jerry Silva is the person to ask for.

Vinnie was excellent and went above and beyond to make our shopping experience wonderful. I broke my foot the day after we picked out my MINI and Vinnie arranged to deliver the car to my home. Wonderful customer service! Mini of Alexandria is now my preferred dealer! I look forward to being a customer for many years!

This is our seventh car we have purchased from Passport over the years and, every single time, we've not been disappointed, at all! Service, sales, financing have all exceeded our expectations!

I went in primarily for warrant work. That was exceptional. I asked that they also check out about 6 other items. Some they took care of, no charge. Tech then sat down with me and spent a lot of time explaining their assessment and recommendations. All good.

The service department was very knowledgeable. Hats off to Carlos who had exemplary customer service skills and took care of all of my vehicle needs.

Great staff, professional and always willing to go the extra mile. Will continue to bring our mini coopers to this dealership for all our needs. If you need a great salesman, Andy Fortney is the person to see.