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Oil change was completed fairly quickly with no issues. Car was also given a wash off.
Very happy with my service. The fellow who helped me was very kind and efficient. Especially happy with the vacuuming and washing they did!
I was very impressed with your new young service individual. He was very kind explained everything and was very helpful. I noticed he was training or talking to a young lady that was helping him and he was very professional in his mannerisms that I appreciate so much.
Not every service visit is perfect. Considering the incredible technical advances that have been accomplished in the past few years, the probability of the "devil in the details" coming to the surface occasionally is high. But the positive determination of this service center to make it right is over the top. Thank you.
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Kia Leesburg & Alan Woodyard In July, my family and I faced one of the most terrifying moments of our trip—our vehicle broke down on the expressway just 45 minutes after leaving Orlando on our way back to Atlanta. Stranded on the side of the road with my husband and three kids, I was overwhelmed and emotional. We called six different repair shops, and every one of them told us they couldn’t see us for at least a week. Desperate, I found Kia Leesburg online and quickly scheduled an appointment. We arranged a tow through our insurance and took an Uber straight to the dealership. From the moment we arrived, Alan Woodyard in the service department made all the difference. Alan greeted us with genuine empathy and reassured us that we were not in this alone. He offered us snacks and drinks from the waiting area and even had books available to keep our kids occupied. Then he took it a step further—he arranged a shuttle to take us to a nearby mall so our children could eat and enjoy a movie, turning a stressful day into a more manageable one. Throughout the day, Alan kept in contact with us, providing timely updates and checking to make sure we were okay. He worked tirelessly to locate the parts needed and made sure his team got our car repaired that same day so we could safely continue our journey. We were at the dealership the entire day, but not once did we feel like just another transaction. Thanks to Alan and the incredible team at Kia Leesburg, we felt like family. Thank you, Alan, for your kindness, professionalism, and for going the extra mile—literally and figuratively. You turned a frightening situation into one full of compassion and care. We will never forget your support!
This dealership is a rare gem—honest, transparent, and truly committed to treating customers with respect. Working with them was an absolute pleasure from start to finish. Compared to many other Kia dealers in the area, Kia of Leesburg gave the best price upfront and did not play any games.
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