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sales Dept.
service Dept.
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The Thursday department was very good they greet you. They’re friendly and very professional didn’t wait too long. Got the job done and went home. Thank you.
Forgot about my 2026 Trax , from Korea ..Very well built ride that holds it's Value
I HAD A WARRANTY PROBLEM ON MY NEW 1500 SILVERADO / REAR BRAKE ACTUATOR MODULE WENT BAD , CAUSING MY TRUCK TO STALL OUT WHILE MOVING FORWARD ON A RESIDENTIAL STREET / CLOSE TOO GRAFF CHEVROLET IN GRAND PRAIRIE TEXAS . MY MOTOR WOULD SHUT DOWN , SHIFT INTO NEUTRAL & DASHBOARD SAID RESTART VEHICLE , I DROVE MY PERSONAL SECOND CAR THE FIRST 2 DAYS , BUT MR. CARLOS ROMERO PUT ME IN A RED CHEVY TRUCK , WHEN I HAD TO PUT MY PASSAT IN SERVICE @ GRAFF , FOR A NEW WINDSHIELD .
GIVEN IN INCORRECT INFORMATION, FILE NOT UPDATED. PEDRO HAD TO GET INVOLVED AND GOT IT TAKEN CARE OF.
Exceptional work and friendly staff who answer all questions and concerns one might have to ask.
Great service always and if if they make a mistake or forget something they always make up for it. I will always bring my vehicles here
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