All the things they advertise is at best untruthful, no extra money for military no money for trade inns if my wife hadn’t wanted the bronco and it was her birthday I I would not have purchased this vehicle. As if it weren’t bad enough we drove off the lot with an empty tank I asked could they put gas in the bronco I was told they aren’t allowed to do if you buy a car from them be prepared to go straight to the gas station cause they apparently aren’t allowed to gas up the cars horrible it is offensive that they say they take care of military personnel cause they don’t in the future I think they should not be allowed to advertise that. It is a big fat lie

I just want to start by saying I've never been so disrespected before. I've been to ted Russell multiple times same story. The first time a salesman named dauntay with a goofy man bun "helped" us. It was borderline harassment, told him multiple times was looking for a truck. He still insited on looking at anything but a truck. Its like he was activly trying to not sell a vehicle. Then the second time was recently with my family. The salesman that was helping us did very well no problem. When my family was dealing with him I heard another salesman named jeffrey f. Verbally making comments about my family then laughing to the front desk.

I had a wonderful car-buying experience on Sunday, February 1, at Ted Russell Ford. I am partial to Ford Escapes and wanted a newer model. Garrett Smith was absolutely wonderful. We mentioned a car we had seen on the website, it happened to be sitting right outside the door. We went for a test drive, and I was sold. Garrett and the wonderful Finance Manager were so helpful and accomodating especially when a glitch occurred with the lender. They smoothed it out, and I drove that Escape off the Ted Russell lot. Thanks, Garrett, for your kindness, knowledge, and professionalism with my family.

Excellent service. They diagnosed and repaired the fuel pump problem and replaced one of my outside mirrors on my Mercury Grand Marquis. Very courteous, knowledgeable, and professional staff.

Thank you CJ and all of Ted Russell. You went above and beyond! Without your help I could not have purchased my new 2025 Bronco Sport. I absolutely love it! Thank you!

I purchased a 2025 F350 today and could not have had a better experience! Alvin was my salesman and very professional, attentive and knowledgeable. The sales manager, Jason, was very accommodating in getting the deal to the finish line. And Donny in FI was great handling all the paperwork in an organized and efficient manner. They had me in and out in 30 minutes!