John, Dale and Josh are top notch representatives with great customer focus. They make it easy to recommend East Tn CDJR

The salesman Darren was nice. The finance manager Jesse was extremely pushy about buying the extended warrantee. I told him no at least 5 times, but he kept persisting. At this point I had already been at the dealership for 4 hours waiting. He offered me a 2.9% interest rate so I finally said yes. Then I saw adds for the same 2.9% interest rate and it did not require that I buy an extended warrantee. He was very deceitful and that is not the way to do business.

I used to tell everyone looking for a car to come here. They have taken care of me in the past with the Wrangler JKU I bought there but I have noticed a change. It has been a few years since they worked on my Jeep but they did break something they didn’t tell me about and I didn’t find it til after so I couldn’t very well take it back and say you broke it. They had always treated me good so I said nothing. They did some warranty work for me in Sept and diagnosed a check engine light, informed me it was an evap code and I would need a fuel tank to make it go away. They told me that it would not hurt anything not to change the tank out since it would cost around $2000 for the tank and labor. I get my Jeep back and a few days later I try to put fuel in it and it spews back out. I have been trying since Sept to figure this out and called them about it and got nothing. In the process of trying to figure out what was wrong I ended up replacing the fuel tank. Check engine light went off but it still would not take fuel. I noticed a hose that looked out of place and found that it had been wedged on top of the charcoal canister and a cap placed over the nipple it was supposed to go on. This was the problem, when they did the smoke test it was left off. I am grateful for their service on my Jeep but it has been there for the last time.

I always receive the best service and feel so well taken care of! Thank you

Had the best time working with Andrew. He was extremely helpful throughout the entire process.

Misty is awesome to deal with. Give her all the credit in the world. Misty gets it done for you.