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We’re back again! A few months ago, we stopped into Wickstrom Auto Group, but at that time, the car we were considering didn’t quite meet our needs. Alex and Rob were great—never pushy and never trying to sell us something just for the sake of making a sale. Alex repeatedly emphasized that he didn’t want us to end up with a car we didn’t truly like or might regret later, which we really appreciated. Fast forward two months, and we were still in the market. Wickstrom had a few options available, so my wife and I went back, took our time reviewing them, and test drove several vehicles. In the end, we found the perfect fit—an Explorer with towing capacity that will suit our needs for years to come. Alex and Rob really came through. They were knowledgeable, patient, customer-focused, and easy to work with throughout the entire process. We’ll definitely be returning to Wickstrom for future vehicle needs. For us, the drive was absolutely worth it for the level of service we received.
My experience with Chris and the Wickstrom staff was a very good one. I was just window shopping when I came in. However, after our test drives, my thought process changed. Chris was very helpful dealing with an unusual set of conditions that had to be met for me to buy the car I wanted. The whole transaction with the entire staff went very well. The end result was that I now own a new car and am very pleased with the entire experience. I would recommend Chris and the entire team.
My wife had to bring her car in for some recalls. I ended up trading in my truck for a newer model. Chris and Todd were very helpful with the whole process of purchasing the truck. It was the best experience I have ever had with buying a vehicle.
They did a great job of having a select few vehicles pulled for me to try based on my initial wish list.
Attentive to their clients, provided information in an easy to understand manner. Hassle free experience from start to completion.
My family has been buying cars from this dealership for many years now. I joined the club over the weekend and was very pleased at how easy and smooth the process was. I worked with Todd and Alex and they were both great at providing exceptional service and selling me my dream car at a great price!
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