Tell us about your experience with Capistrano Volkswagen.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very good treatment from your people. They made me aware of all they did and what they fixed to stop the rattle in the driver's side window. Luke needs to fix my address in their file and I'm sure he will.
Professional service and knowledge as expected. Courtesy and precise information provided. Very pleasant environment. To recommend to friends
Luke was great, friendly and was on top of it, got back to me quickly
Everyone there makes you feel like family. Wish they were hiring. Top-notch employees and amazing managers. The owner must be so proud.
very fast and great work! The experience was great in the fact that communication was well said and repair. It was done the same day.
I received great customer service from VW for an oil leak caused by Walmart service center.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
