Please update the areas marked in red before submitting.
How would you rate Eric Reed?
How about Capistrano Volkswagen?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

The video was great, helpful staff got car wash looks great, the technician did a great job

Dealership is always clean. Employee’s are very nice. Brad my service representative kept me informed throughout the service process.

Absolutely fantastic. This is the second car I’ve purchased from Nick and Buddy at VW Capistrano. They are fantastic and I highly recommend.

Your advisor Greg Acker made me feel at ease and handled what i needed with courtesy and efficiency. Don't lose him.

Flexible, responsive I worked with Joey on structuring the deal and he was good to work with, flexible and responsive.

I was pleased with the service and price until I was on my way home and they called to tell me that they had forgotten to put my new windshield wipers on - which was the one extra thing they said they needed to do, and I had paid for them.