I like the sales manager he is really cool and made our experience smooth without any hassle

The service was good but the front office staff were condescending and argumentative with me.

They were honest ahead of time about probably not being able to fix my car day of as they really needed to see the damage to know what to order, etc. This helped me be able to plan ahead and they prioritized putting it on the lift to get me back on my way quickly and return another day. Their honesty and experience saved me from wasting a day.

Dealership is large. Other than trying to fund an available employee when I first walked in, my experience here was very good. My salesperson was very straightforward as was the finance officer. My questions were answered and I got a decent price for my trade in.

I purchased a preowned Rivian from Nucar Hyundai of Norwood on April 2, 2026. The transition was not entirely smooth due to an unforeseen incident that occurred while the vehicle was being inspected, but the team at NuCar handled the situation with professionalism and care. My salesperson, Farouq, was excellent to work with. He was consistently reachable by phone, upfront with all available information, and even met me in Connecticut—since I’m based in New York—at 10 PM to complete the vehicle exchange with my trade-in. The situation was escalated to the sales manager, Guersy Lindor, who was also very professional. He listened to my concerns, acknowledged my side of the story, and assured me that NuCar would take responsibility for the issue and make things right. While the process took longer than I would have preferred, both Guersy and the dealership ultimately followed through on their commitments. Car buying experiences are not always easy or fun, but based on this experience, I found Farouq and Guersy to be honest, responsive, and accountable. I would not hesitate to recommend NuCar or consider doing business with them again in the future.

Having bought 2023 Hyundai Santa Fe Calligraphy from Marshall. Marshall always provided excellent service and was very responsive. The Santa Fe needed a transmission, and I was ready for a fight but David and the entire service treated me and my Santa Fe with the upmost respect. I can not say enough good thing about Nucar Hyundai