Tell us about your experience with Berlin City Auto Group.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
finance Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
We were headed to Lubec, Maine for a two week camping trip, towing a 27’ Airstream trailer with our Ram 1500 Eco-Diesel when the truck broke down 25 miles west of Gorham, NH. After limping into the Berlin City Auto Group, we we taken great care of by Dale - service advisor, Nathaniel - technician, Eric in parts and few others who helped us figure out plan B. We left the truck and the trailer there for two weeks and on our way back home to VT, picked up the repaired truck (yeah) and towed the trailer home. High recommendations to this group!
Friendly and courteous service. Service was completed in a timely manner! Dealership is clean and comfortably while waiting for vehicle.
They are very helpful and Courteous and really know what they’re talking about when you have a question. I would recommend them to anyone.
Service was quick and fast. With their coupon the service is much more affordable. Only complaint is they gave me my key and I had to walk all over trying to figure out where they parked my truck.
Been dealing with BERLIN CITY DEALERSHIP SINCE THE 80’s I have purchased quite a few vehicles from them
I received fantastic service! Phil is the best salesman I’ve ever dealt with! I will be back when I buy my next car!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.