885 US Highway 1
Avenel, NJ 07001
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I’m extremely disappointed with the way this dealership handled our purchase. The car was listed for sale, and someone had already put a deposit on it—but we were told that if we “hurried up and got there that day,” they would sell it to us instead. That should’ve been our first red flag. The pricing was even worse. The vehicle was originally listed at $35,000, with a $4,000 down payment and $2,000 off for a damaged bumper—bringing the total to $29,000. Somehow that turned into over $41,000 financed. There were add-ons included that we specifically declined, like a GPS tracking service we never asked for. When it came time to sign paperwork, the woman who assisted us rushed us through the entire process. She didn’t explain anything, didn’t go over any documents, and pushed everything through so fast that we barely had time to look. Now we know why. Overall, the experience felt misleading, rushed, and dishonest. I would not recommend this dealership to anyone.
They advertised a car for $38,999. When I told them I would be paying cash, they jacked the price up to $44,282. Obviously, they use deceptive advertising to lure people in. I assume many of the 5-star ratings are from them, their friends and family. Steer clear of any dealer that uses deception to generate business.
ABSOLUTELY THE WORST DEALER I HAVE EVER ENCOUNTERED.. CALLED ON A DODGE GRAND CARAVAN FOR $13K... GOT THERE .. DROVE IT. SEEMED GREAT.. UPON RETURNING TO DEALERSHIP.. NOTICED CRACKED WINDSHIELD.. BALD TIRES ( RISED OUR LIVES).. SAID THEY WOULD CORRECT IT.. SO WE LEFT A DEPOSITE OF 1K.. CALLED US A WEEK LATER SAID IT WAS READY.. WENT IN AND THE PRICE WAS UP TO 18K + NO TIRES .. SO OVER 19K.. I HAD OFFERED 17.5K.. THEY REFUSED.. DID NOT GET OUR DEP BACK FOR ABOUT 1 MONTH.. THEY (**%&*&(*&*^*&^*&^&(*&(*&*&^%%$%^*&) ... VERY NON TRANSPARENT.. TRIED TO ADD STUFF THAT I REFUSED.. WILL NEVER GO BACK NO MATTER WHAT DEAL THEY OFFER.. SUGGEST THAT YOU READ SIMILIAR REVIEWS.. CHECKED THENM OUT WITH CONSUMER ADVOCATES AND THEY SAID "ALTHOUGH NOT FOUND GUILTY... YADA YADA.. YADA... BUYER BEWARE!!!!!!
Nice dealership. Friendly staff. A lot of added expenses in the final price but were willing to negotiate. Did not pick up my vehicle yet. So cant give a full review.
Classic bait and switch . Over 15 vehicles in my budget and requirements . At the dealer I was told those were at a “different Lot!” I left a bit disappointed but checked on the website and saw 3 more were added in on the list. My inquiry was answered by. That’s the way we get you in but we have great vehicle but not at that price !! Poor way to do business . After reading other reviews , I see I’m not alone . Glad I didn’t get to the point of seeing a $3000 dealer fee added . I may have lost my Shhhh
Recibí un trato excepcional por parte de la vendedor Elisa Polanco, fue una chica muy amable y profesional, me ayudó en todo el proceso.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.