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Mitch Shefveland is incredibly kind, smart, and has a great understanding of what we need to get done. He always provides excellent recommendations for our MINI. The marketing team at Bill Jacobs MINI is fantastic - they consistently provide us with a brand new MINI as a loaner car while our vehicle is being serviced. Our favorite part is the exceptional service we receive every time. We highly recommend Mitch and the entire team at Bill Jacobs MINI!
Very professional. Comfortable clean atmosphere. No complaints. Love my mini cooper just dealer is so far from my home.
Mitch is the best he always treats me really well. Takes care of me right away getting service done there. Is great thank u again ….
Having my first service at Bill Jacobs Mini. Fantastic experience so far! Mitch and Malek were extremely helpful, knowledgeable and courteous! They even showed me under the hood AND underneath the car!
took my 2022 Mini for AC service Mitch was excellent took the time to listen and really understand the issue i was having took care of my car like it was his repaired perfectly the service dept is what makes a dealership great highly recommend Jacobs Mini great job Mitch and the professionals that worked on my car
They are on-time, fast and respectful. Their facilities are clean, bright and comfortable. I trust them to keep my Mini safe on the road.
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