April 14, 2025 I brought my 2019 Honda Civic in to inquire about brake service (brake fluid replacement) and to replace engine oil and filter. Laine M. (Service Advisor) Informed me at that time they could perform the services requested the same day - today. So I agreed cause the fluids replacement was due. Pinegar Honda represented by Service Advisor Laine M. Asked if I would like to wait or if I needed a ride? I said I would wait. Services I requested were completed in about 90 minutes and Laine went over the service report with me then brought my car around. I brought my car home and lifted the hood to inspect fluid levels. All services confirmed to be completed as requested. Laine M. was most courteous and informed me that he was able to bring the final bill down by nearly $50 as I had presented Pinegar Honda service coupons at the time of requesting services. I thanked Laine M. for adjusting my final bill down which was under $300 down to $242. I prefer to bring my car in to dealership for services rather than taking to 3rd party for services and Laine did not disappoint rather was informative and genuinely concerned with my overall satisfaction for services performed. It is rare to get same hour service at Springfield’s premier Honda Dealership, so again I expressed my gratitude for services well performed. Laine M. absolutely deserves my praise for taking care of business and my service needs. Thanks Laine M. for coordinating a timely service! Greatly Appreciated. Wayne S. 2019 Civic EX

Dervin, with whom I delt with at the dealership was outstanding. He was courteous, professional, strait forward and went the extra mile to make sure that my car was taken care of to my satisfaction.

Came in to look at what 3 row vehicles they had available. I was greeted by the manager who introduced me to a sales consultant, Ben Wells. Ben helped search through the inventory and helped find me a few pilots to look at. The one he found was in the back of the lot. They went and got it and brought it up front for us. I wanted to drive it to the edge of town and back. Most dealers leave me with minimal fuel. Ben had a tech top the tank off for me and let me have however much time I needed. We moved our kids' carseats over, loaded up, and headed out. We fell in love with the car and decided to buy it. Ben worked with us on the purchase and walked us through the process. He was transparent about the costs. I didn't realize that cash doesn't have the buying power it used to. The dealership benefits from the in house loans so cash is no longer "king" like it used to be. The car hadn't been certified yet. We went ahead and paid to have it certified which extended the warranty. I'm glad now I bought something from Pinegar Honda instead of FB marketplace. Vehicles on the marketplace are marginally cheaper, but I wouldn't have been able to get the warranty, certification, and piece of mind that comes with this purchase.

Great experience! Jennifer Moore was wonderful to work with and made process very very easy!

Baylor was very helpful and knowledgeable about the vehicle I was interested in purchasing. She kept us well informed throughout the ordering process. I am super happy with my purchase and highly recommend Pinegar Honda to anyone looking for a great dependable vehicle new or used.

Cathy Jones was very helpful and knowledgable about buying a car. I would recommend if you are thinking of buying a car please go see her. You won’t be disappointed!