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A "NO pressure, NO hassle, Detailed, Smooth" transaction…Overall Outstanding! Purchased used car from DCH Brunswick Toyota… After much research I went directly to this dealer’s website to check “Availability”. Next morning I received a call from CAROLINA SEMPLE. Carolina made our appointment for two days later. On Wednesday Carolina reconfirmed the car was indeed still available before I left home for the appointment. It was a pleasure speaking with Carolina. Received a call from a salesman…ALEX GOMEZ! A great guy! Exceptional! Arrived at dealer 11:15AM…ALL was GOOD! I had done my due diligence for the purchase and possible trade-in. [Note: trading your old car in reduces sales tax paid] We drove out of DCH Brunswick Toyota at 2:30PM in our “new to us” car!!! UNBELIEVABLE!! Never really spoke to anyone else but ALEX…Alex dealt with MOHAMED RIZVI/Sales Mgr about our trade-in. ONE back and forth with Mohamed through Alex and we got a great price for our trade-in! NO additional typical ’sales pitch’ in the sales mgr’s office! …Clean, neat, transparent and fast (Literally, ten minutes!) [Got ‘value’ of my car from ”Driveway” through Carvana website!] We signed ALL papers with AMIR ROMERO-HARVEY/finance mgr. (we did not finance our purchase) Again, fast, no pressure …Signed all papers in his office. Amir was extremely efficient and, yet detailed in his explanations...a pleasure to deal with! Extremely happy with ALEX, Amir, Mohamed and Carolina. Thank you DCH Brunswick Toyota…AND, THANK YOU ALEX GOMEZ!
This dealer ship had me out in 2 hrs this is. It normal and I loved it. They are straight forward no hidden fees and the staff is amazing . Jesus C was my sales rep and did an amazing job guiding me through my purchase making everything seem seem less . Thank you Jesus
Geoffrey kept me informed as the inspection progressed. He is always very pleasant, and good at what he does.
Straightforward, no pressure car selling. Finance & lease options are clearly stated for buyer to study.
I went to DCH and received an excellent customer service experience with Joan. He took his time explaining everything to me about the RAV4 I never felt like I was in a rush. If I needed him to explain something again to me, he would go over it with me very pleasantly. I would recommend this dealership! Very happy with the service I received.
My salesperson, Alex Gomez, was very knowledgable and always responsive. He went out of his way to text me photos of my new car when it first arrived on the truck. His in-car review of the car's features was very clear. At my request, he even put a rush on my registration so I could immediately transfer my plates.
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