My husband mentioned to them about a noise on the right passenger side. Said they would look at it. Well it’s still making the noise. It is louder than before. Very upset Also the car was done and no one told my husband it was done. He waited 45 minutes

Top notch service department, Very courteous and efficient, .Probably the best I have ever experienced

john always knows whats going on everywhere. don' t take me for a 'dumb female' but will explain what i do not know

Getting the deal done and finished was fairly quick. I am still waiting for my missing extra key. Also, I’ll be bringing the car in for service because it sounds like one of the speakers are blown and a couple other things.

I live in Middle Tennessee and have been searching for a 2-door Heritage Limited Ford Bronco. Given my location and the need to trade in my vehicle, I knew this would not be a simple process, especially with dealerships potentially several hundred miles away. Currently, there are less than 30 brand new Bronco Heritage Limited models listed online nationwide. With websites like cars.com providing fairly transparent pricing, making a decision doesn't always come down to the best price. Before contacting Court Street Ford, I reached out to five or six dealerships within a 400-mile radius. Unfortunately, I encountered deceptive pricing, poor communication, and several dealerships unwilling to deliver. However, when I contacted Court Street Ford, Kennedi quickly reached out to me. She was attentive, courteous, and eager to hear what I wanted. Unlike others, she didn’t dismiss my inquiries and seemed genuinely excited to work with me. I was beginning to become overwhelmed by the number of texts, calls, and emails I was receiving from all of these dealerships and I almost gave up on the purchase altogether. A couple of days later, Kennedi contacted me again and expressed her eagerness to assist me. She explained their delivery process in a way that made perfect sense, and they made a fair offer. It felt like we reached a deal in no time. What’s remarkable is that the next day, less than 24 hours after the purchase, they delivered my new Bronco—350 miles to my doorstep. We signed some paperwork, and they drove my trade-in home. I can’t emphasize enough how seamless and pleasant this entire car-buying experience has been. I have purchased four or five Fords in my life, most within five miles of my home, but this was my first true five-star experience.

I am very appreciative of the consistent level of quality service from Court Street Ford.