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sales Dept.
service Dept.
finance Dept.
management Dept.
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Tony was great. He was very straight forward and easy to work with. I did not feel pressured back in the finance department. The heavy heavy metal rocker dude was awesome.
Great customer service, accurate diagnosis and repair, respectful associates. Easy to schedule and helpful updates via text.
There is need for the Used Cars to be clean (internally and externally) when being delivered/(handed over) to customers. Not keeping them clean when handing over provides a bad impression on the customers and brings down the rating given to dealership whether it is a google rating or other rating. There needs to be total transparency on how long the Used Cars have been on the lot after the dealer received them. Lack of transparency results in a lower rating for the dealership. Customers of used cars will be interested in Service History, Manuals, Keys, Available or Active Warranties, Financial Options and when was it last serviced and what those details are. If a customer has to ask for such information it means that the dealership will not receive a good rating. The name and contact details of the Finance Manager needs to be shared with the Customer. Not doing so will result in a lower rating of the dealership. Other than these gaps Byers Used Car Dealership is good.
Best Toyota Dealer on the planet. Everyone is very good with product knowledge and customer service. I’ve bought 5 cars from this dealer and every experience has been fantastic. As long as I am buying Toyotas, I will be going to Byers Toyota. Highly Recommend Byers Toyota for first time Toyota buyers and repeat Toyota Customers.
I had a great experience at Byers Toyota. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. From start to finish, they were professional and attentive to my needs. I really appreciated how transparent and helpful they were throughout. I’d definitely recommend Byers Toyota to friends and family!
Always friendly, straight-forward and flexible, i have purchased multiple new and used cars from multiple Byers locations from 1990.
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