My family and I have driven only Volkswagens since 2013. We have purschased or leased 12 Volkswagens in 12 years all from Baxter. This averages out to one vehicle per year all from Baxter. Because of this business relationship I took my 2019 Jetta S with 30,000 miles to Baxter VW LaVista for a purchase offer The sales director I spoke with gave me a low-ball offer of $11,000.00 and gave me a song and dance that the vehicle did not have heated seats and it had $800 in hail damage and no one would pay more than Baxter VW LaVista. In reality, everyone in town I got purchase offers from offered more than Baxter VW LaVista. I had offers of $12,000, $13,000, $13,300, and $13,500 all in town. In fact, Baxter VW Omaha offered $13,000 for the vehicle and told me that Baxter VW LaVista’s offer was light. I told Baxter LaVista this and they said they would match the other. Like I would sell it to them now. If they had given me a fair offer initially I would have sold them the vehicle. but I knew they low balled me. This how I get treated after 12 VW’s from Baxter in 12 years. I will deal with Baxter Omaha but not the LaVista location. I sold the vehicle to Carvana for $14,400 even though the LaVista location told me no one would pay more than their $11,000 offer. Carvana paid $3400 more. I should thank the LaVista location for the low offer because it caused me to keep looking for a better offer, which I easy found because everyone offered more than Baxter VW LaVista. Baxter VW LaVista has lost my business after 12 years and 12 Volkswagens from Baxter.

I have bought a few vehicles from Baxter VW LaVista. Mark Austin is always an awesome to deal and chat with. Sarah and Samuel were also a pleasure as well.

Luke is great! I have leased a few cars with Luke. Always great explanations on features and recommendations for additional features. Very easy to navigate the process. Love my Tiguan.

Easy & Efficient. Mark was extremely responsive, and timely. Appreciate how easy the entire process was in finding a solid used vehicle for our daughter. Mark and Sarah were both excellent to work with! Oddly enough we enjoyed the brief time we spent finalizing sale of the vehicle!

Pleasant buying experience. Caleb was very knowledgeable, and attentive. Simple and no pressure in the buying process.

Samuel was excellent to work with Tiguan is a great looking car very nice people