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What Others Say

From the beginning to the end of my service. Jontay and everyone who helped assist me was very professional and great . From the Uber/lift rides and the communication I give them 5 stars

Staffs are polite and accommodated us really well. Service was fast and explained everything well.

The customer care offered by VW of Des Moines is out standing! Emrah is exceptional in taking care of his customers. Ask for him by name and you will be very happy that you did!

Absolutely amazing job with the work on my sons 2011 vw jetta. So much to work on and they got all wrapped in one day with great communication with me the entire time. Thanks Jontay and the folks at Lithia VW of Des Moines service center. Feel like my son will be safer on the road.

Amazing service, staff, dealership, and quality of work. Highly recommend. Great pricing too. Friendly employees too.

Very good service experience. Service rep made sure everything was completed, and then followed up to be sure we were happy.