11291 Jefferson Ave
Newport News, VA 23601
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Mr Al was my advisor and he was courteous and explained every maintenance issue and actions
Great service, Al got me in and out. The dealership was nice and clean. Everyone was courteous.
Tristan in the service lane was exceptional. Al helped check my vehicle in and he was just so kind, patient, and gentle as I’m not familiar with going to the dealership. I will definitely be coming back.
I came in for an oil change and was charged 127.40 to come home to a BOWDITCH FORD “the works” coupon for 89.95 What can we do to fix this??
The service is great, the people are great every vehicle I've owned came from Bowditch this is the best dealership on the peninsula....
Dealership does good work and I feel comfortable continuing to use them. I do feel as though communication is lacking and this causes inconveniences that didn’t seem to be addressed with any real consideration.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.