If you’re in the market for a Kia please come to Schaumburg Kia and ask for Val. She was very knowledgeable about the vehicle I was looking at and very straightforward about pricing. Val and her team took very good care of me and I look forward to purchasing my next car with them in the future. Thank you again, Val!

Excelente servicio muy amable todo muy bien explicado muchas opciones de autos y lo más accesible para mi

He was very professional and very straightforward! Also, he was very knowledgeable and answered all my questions that I needed. Thank you Devarji for everything!

I want to give Bob Rohrman Auto Group—especially Schaumburg Kia—and in particular Chase Rohrman and his outstanding team a well-deserved 10/10 rating for delivering truly exceptional customer service from start to finish. From the very first conversation, Chase Rohrman personally reassured me that our complete satisfaction was his top priority. He promised to make the entire process seamless and stress-free, confidently stating that while finding the right vehicle might take some effort, he would ensure we reached a price that worked perfectly for everyone—and he delivered on that promise with remarkable professionalism and care. Tiffany Tremmel provided outstanding service, maintaining immediate, consistent, and proactive communication every step of the way. When my wife expressed that our initial choice wasn’t quite perfect, the team didn’t hesitate for a moment. They went above and beyond, demonstrating genuine commitment to customer satisfaction by quickly locating the ideal vehicle that perfectly suited both of us at a price we were truly comfortable with. Devarj Datcher exemplified extraordinary customer service by staying with us through the entire delivery process. He took the time to conduct a thorough in-home orientation, ensuring we felt completely confident and comfortable with every detail of our new vehicle. His patience, attentiveness, and dedication were truly impressive and rare in the industry. The finance team was equally professional—smooth, transparent, and focused on making the process effortless and pleasant. This was hands-down one of the best car-buying experiences we’ve ever had, thanks to the Rohrman team’s unwavering commitment to excellence in customer service. They didn’t just sell us a car—they truly put our needs and happiness first every single step of the way. If you’re looking for a dealership that delivers world-class customer service and treats you like family, I highly recommend Schaumburg Kia and the entire Bob Rohrman Auto Group team. Thank you again, Chase, Tiffany, Devarj, and the whole team—you’ve set a new standard for what exceptional service looks like!

Everything went smoothly from start to finish. I came in already knowing what car I wanted to purchase which made it easier. Start to finish no headache

Excellent service! Excellent staff! Valeriia was professional and we were very pleased with her service.