Al is a very positive sales representative, he always directs us to the best vehicles for our needs.

Jordan in the Parts department is absolutely stupendous. He is professional and definitely knows BMW parts. He went out of his way to assist in finding parts we needed. Thank you Jordan for doing excellent work. You deserve huge recognition for doing a great job.

Great sales and service team Had bought two cars from Mike and have always had great service from Jason. Plan to buy another soon for a family member.

Exceptional Customer Service! I had a issue with the rain sensor on my 2017 X5 that I purchased from Preston last year. Since I live in the Pittsburgh area I went to my local BMW dealership to have the part replaced as part of the CPO warranty. That dealership tells me that it is not covered (after already verifying it is covered with BMW of NA) since the windshield is not OEM glass. Despite discussions and numerous phone calls they refused to budge. I sent a message to Kyle Whelan and within a couple of hours he had contacted their BMW rep and agreed that this is a covered part under the CPO warranty. I call back my local dealership with this information and again they refuse. Kyle follows up with me and offers to come the 1.5 hours out to my workplace to have the item fixed and give a loaner. They have already ordered the part so that more time is not wasted. This experience with Kyle and Preston was above and beyond what I have would expected. Within 2 hours they addressed, solved, and had a solution for me. I will gladly drive the 1.5 hours for our next BMW purchase or service. What an exceptional display of customer service!

Al Schwartz made buying our X3 BMW a smooth ride. He was friendly, helpful and courteous. Shout out to Kyle Whelan for his kind assistance.

Clean showroom, plush hospitality area, upbeat sales professional who assisted us to get a great fair deal on a beautiful BMW. I love Preston Motors. An HONEST car dealer that values their customers